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Problem Solving

Principles

  • Always pursue the optimal utilization of resources and maximize efficiency.

  • Although there is no perfect solution to anything, there is always an optimal solution within a certain time frame.

  • Apply 20-80 rule(Pareto principle), rather than try to solve all problems, overcoming perfectionism.

Golden Line Method

Hypothesis driven, fact-based, logical insights

Common Mistakes against Golden Line

  • Don‘t understand the question/problem well.
  • Pyramid is not structured correctly. Vertical support is not strong.
  • Resource is not planned correctly.
  • No enough data, power and tools for Analysis.
  • Action is not integrated with thinking.
  • Too less Communication.
  • Human inside.

Bulletproof 7 Steps

Step 1 - Define the Problem

  • understanding the context
  • identifying the key stakeholders
  • specifying the desired outcome (When, what and how good)

Step 2 - Break down the Problem

  • dividing the problem into smaller, manageable components (divide-and-conquer).
  • understand the complexity and identify where to focus your efforts.

Step 3 - Prioritize Issues

  • determine which parts of the problem are the most critical to address first.
  • using 80/20 Principle

Step 4 - Make a Work Plan

  • create a detailed plan outlining the steps
  • setting timelines
  • assigning responsibilities
  • defining the methods and tools

Step 5 - Conduct Analysis

  • test hypotheses
  • identify patterns
  • generate evidence-based conclusions.
  • develop insights

Step 6 - Synthesize Findings

  • interpreting the data
  • identifying key insights
  • ensuring that the findings are coherent and actionable.

Step 7 - Communicate Solutions

  • present the findings and solutions to every stakeholder
  • ensure that the solutions are understood, accepted and implemented

  1. 金线 - 冯唐 

  2. Bulletproof Problem Solving: The One Skill That Changes Everything - Charles Conn, Robert McLean